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Why Most People Are Terrible at Media Interviews (And What Actually Fixes It)

Nellie
March 25, 2026

Nobody thinks they’ll freeze in a live interview. That’s the thing. Most professionals who end up in front of a camera or a journalist’s recorder arrive with reasonable confidence — they know their subject, they’ve prepared some talking points, and they’ve convinced themselves it’ll be fine.

Then they’re asked a question and something unexpected happens. The words come out wrong. An innocent comment because the focus of the interview. A perfectly reasonable answer sounds defensive on playback. The post-interview debrief, whether internal or very public, is not a comfortable experience.

This isn’t a reflection of intelligence or expertise. It’s a skill gap — and skill gaps have solutions.

For executives, spokespeople, and anyone whose role puts them in front of media with any regularity, media training in Sydney has become less of an optional extra and more of a professional baseline. The question isn’t really whether you need it. It’s whether you find that out before or after something goes wrong on the record.

Communicating Your Knowledge in Public

Ironically, often the most knowledgeable person in a room is frequently the worst communicator in a media context. Deep expertise and clear, quotable messaging are genuinely different skills – and confusing one for the other is where a lot of reputational damage quietly begins.

Journalists aren’t trying to catch you out for sport — most aren’t, anyway. But they have their own agenda, their own deadline, and their own angle for the story.

Without training, the natural human instinct is to answer the question you were asked, in full, with all the caveats and context you think are necessary. That instinct is almost always wrong in a media environment. The answer that makes sense in a boardroom presentation runs about three minutes too long for a news package, contains at least two phrases that can be taken out of context, and buries the most important point somewhere in the middle.

Media training teaches you to reverse that structure entirely — lead with the point, support it briefly, and stop.

Some Facts That Put the Stakes Into Perspective

The consequences of poor media performance aren’t hypothetical.

  • Research shows that audiences form an impression of a spokesperson within the first seven seconds of seeing them.
  • The phrase “I was quoted out of context” appears so often after negative media coverage that communications professionals no longer treat it as a defence. You need to

What Good Media Training Actually Involves

There’s a version of media training that amounts to “here are some tips, good luck.” That’s not the useful version. The genuinely effective programs put participants through realistic, uncomfortable simulations — mock interviews conducted by people who know exactly how to apply pressure, ask left-field questions, and create the kind of environment where habits and weaknesses surface quickly.

The output isn’t a set of scripts. Scripts fall apart the moment an interviewer goes off-piste, which they will. The output is a set of instincts: how to bridge back to your key messages without sounding evasive, how to handle a loaded question without taking the bait, how to project calm authority when the topic is anything but comfortable.

Body language, pace, tone, and what to do with your hands — none of it sounds particularly sophisticated in a list. In practice, under camera lights with a journalist who’s done this a thousand times more than you have, every single one of those elements matters.

The professionals who handle media well make it look effortless. That effortlessness is earned, not natural — and it’s built in training rooms long before anyone turns a camera on.

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